Transforming Industry

4 5 FINANCIAL SERVICES 6 Real estate firm RXR Realty creates cloud-based platform for tenant services 12 Vida Homeloans transitions to Azure for online broker portal 16 Insurance company Zurich chooses Dynamics 365 and Azure for CRM 17 Payment solutions provider IR improves speed and agility with Dynamics 365 28 Anglo-Gulf Trade Bank improves client experience with core banking on Azure 29 Dynamics 365 provides Banco Sabadell with 360-degree view of customers 40 Nationwide simplifies auto insurance buying processes with new platform 51 New online portal improves efficiency at Workplace Safety and Insurance Board MANUFACTURING 9 Migration to Microsoft Azure cuts KION Group’s IT infrastructure costs 20 Transition to Teams yields fast results for consumer goods firm PZ Cussons 22 India’s Wonder Cement makes ERP savings with deployment of Dynamics 365 34 Smooth rollout of new ERP platform for fuel provider Gilbarco Veeder-Root 44 Digital portal helps paint manufacturer AkzoNobel monitor machine performances HEALTHCARE 21 Natural language processing solution helps Covered California respond to calls 26 Ambitious solution addresses data challenges for World Health Organization 47 Fitness provider generates operational savings with updated ERP system RETAIL 36 Fujitsu supports build of fashion supply chain transparency platform tex.tracer 41 New Zealand jeweler Michael Hill deploys Dynamics 365 for retail operations 42 Jacobs Douwe Egberts migrates 14,000 associates to Microsoft Teams 45 Dubai retail firm Al-Futtaim overhauls operations with customer data platform 50 Italian chocolatier Venchi adopts Azure solution to support growth plans ENERGY 14 TM International Logistics moves SAP system to Azure for real-time visibility 46 Dutch manufacturer DSM improves sustainability with Teams implementation GOVERNMENT 8 Government of India uses AI for citizen health guidance 10 Virtual assistant delivers results for Chile Solidarity and Social Investment Fund 23 Sensyne develops Covid-19 digital symptom tracker with Azure-based bot 24 New platform enables State of Georgia to distribute coronavirus aid funds 30 British Army uses Azure to adopt agile practices and improve decision-making 37 Digital India uses Microsoft Power Platform to engage and educate citizens 38 Belgian rail company SNCB improves customer service with Microsoft 365 MEDIA AND COMMUNICATIONS 13 Cloud platform is single source of truth for UK broadband provider Jurassic Fibre 35 Abu Dhabi-based developer Miral uses Azure to improve guest experience 48 Mercer MacKay Digital Storytelling future-proofs business with Dynamics 365 AUTOMOTIVE 18 Toyota engages auto workers with deployment of Teams for collaboration 31 Dynamics 365 Sales produces strong results for logistics specialist C.H. Robinson NON-PROFIT 32 UK food charity The Felix Project improves operations with new platform CONTENTS