Formpipe’s Mike Rogers on building a future-proof ERP ecosystem Designing an ideal Dynamics 365 experience can be a daunting task for any organisation, but Microsoft partner Formpipe is an expert in this field
An intelligent experience: Brian Mistretta on AI in customer services The NICE executive discusses why AI has quickly become an essential tool for delivering an outstanding customer experience
Anyone can be an agent with AI, according to Will Blench of Anywhere365 Blench explains how AI technology is empowering businesses with the data and capabilities they need to provide fast, accurate and personalised responses to every customer
Q-SYS and Microsoft are working together to give everyone a voice, says Vic Bhagat A key goal for hybrid organisations is meeting equity. We heard from the principle of alliances and ecosystem at Q-SYS on how technology can help to achieve that
Interview | Microsoft 365 Jim Liddle discusses the benefits of having a window to your entire ecosystem