Customer Relationship Management (CRM)

Impresoft Group provides Dynamics-based CRM system for Triennale Milano

Impresoft Group provides Dynamics-based CRM system for Triennale Milano

ClickLearn focuses on CRM strategies in new podcast episode

Event news | CRM

ClickLearn focuses on CRM strategies in new podcast episode

Microsoft brings AI to CRM and ERP with Dynamics 365 Copilot

News | Dynamics 365

Microsoft brings AI to CRM and ERP with Dynamics 365 Copilot

ClickLearn highlights user adoption strategies in new episode of podcast

Event news | CRM

ClickLearn highlights user adoption strategies in new episode of podcast

Experlogix helps Thermo Fisher Scientific to streamline financial management

Case study | CRM

Experlogix helps Thermo Fisher Scientific to streamline financial management

Automating the sales process with Experlogix CPQ

Case study | Retail

Automating the sales process with Experlogix CPQ

Why subscription billing needs to be on CRM platforms

Viewpoint | Financial services

Why subscription billing needs to be on CRM platforms

Campari implements Microsoft tools for better customer experiences

Campari implements Microsoft tools for better customer experiences

Microsoft launches Viva Sales for new seller experiences

Microsoft launches Viva Sales for new seller experiences

Quality data for better business performance

Viewpoint | Big data

Quality data for better business performance

Improving member communication with Experian’s validation solutions

Profiled | Big data | Dynamics 365

Improving member communication with Experian’s validation solutions

Retaining the human touch in digital banking

Viewpoint | Financial services

Retaining the human touch in digital banking

KFC Pakistan deploys Dynamics 365 for accelerated growth

News | Hospitality | Retail | Dynamics 365 | ERP

KFC Pakistan deploys Dynamics 365 for accelerated growth

Now is the time to transition to omnichannel

Viewpoint | CRM | Dynamics 365 | Teams

Now is the time to transition to omnichannel

InsideView launches new solutions for better CRM

News | CRM | Dynamics

InsideView launches new solutions for better CRM

Microsoft partners with C3.ai and Adobe to launch C3 AI CRM

AI | CRM | Dynamics

Microsoft partners with C3.ai and Adobe to launch C3 AI CRM

CloudCall is transforming the remote working experience

Interview | Teams

CloudCall is transforming the remote working experience

Driving user adoption with ClickLearn

Case study | Financial services | Dynamics

Driving user adoption with ClickLearn

Finite IT uses Mercury xRM to streamline recruitment process

News | Azure | CRM | Office

Finite IT uses Mercury xRM to streamline recruitment process

AXA Gulf uses VeriPark CRM solution to increase conversion rates

News | Insurance | CRM | Dynamics

AXA Gulf uses VeriPark CRM solution to increase conversion rates

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Attilio Licciardello says customers are even less patient since the pandemic

Interview | Communications

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How Microsoft is driving the evolution of AI

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Microsoft executives to share insights at sessions during NRF 2023

Event news | Retail

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Evolution versus transformation: keeping up with the pace of change

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Upland Software empowers contact centres for better customer service

News | Communications

Upland Software empowers contact centres for better customer service

Innovating through climate and energy crises

Viewpoint | Energy

Innovating through climate and energy crises

How Anywhere365 is maximising the value of time

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